Simple Guest Management for Smooth Stays

Simply manage all your bookings in one place. Whether guests stay for a night or a month, our intuitive platform helps you stay organized and flexible.
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Features

Text and Email Support

Send quick updates, reminders and confirmations right from your dashboard. Whether it’s a check-in note, copy of their reservation info or a thank-you message, Park’s messaging features have you covered.

Mass-message All Campers

Need to quickly share a weather alert, gate code or park update? Message every guest on-site or scheduled to arrive with just a few clicks.

Automated Message Workflows

Save time and customize automated emails to be sent before or after check-in.

Simplified Check-In and Check-Out Process

Keep arrivals and departures smooth! With digital documents, saved guest info and a central dashboard, your team can process check-ins and send their campers on their way in seconds.

Block Customers from Booking

Easy flag guests who violate rules and are not welcome back. Our campground reservation software allows you to block them from booking again to help prevent them from booking again.

FAQ

Can I text or email guests through the system?

You can send messages directly from your dashboard — manually or automatically with pre-set workflows.

Can I contact all of my guests at the same time?

Absolutely, you can easily message all of your guests in bulk, via email or text. You can even message certain sections of your guests: just guests checking in or out, long-term guests only, or by a specific site type.

Is there a place where all my guest information is housed?

There is a tab dedicated to your guests within our software! Whether it is basic contact information or building out their internal file with documents, saved payment methods and more, this area of our software allows you to have detailed information on all your guests - we know that’s the most important part of your campground!

Can I block guests from booking again?

Yes - easily block past guests who violated policies or caused issues. This will prevent them from booking online and notify employees who try to book them manually.

Testimonials

Don’t take our word for it - here’s reviews from some of the 500+ parks that we work with
SB
Sara B.
Employee
Recreational Facilities and Services
Used the software for: Less than 6 months
"Thanks From Alaska"
August 14, 2024
5.0
Thanks to Park, managing our campground became a breeze! The booking system is great! The layout is easy to manage. It makes running our campground much more stress-free. The guys at Park who helped us get set up are very helpful, and friendly. They have thought of just about everything any campground would need. Just as they promised, we were up and running in 1 week of the first Demo! Thanks from Eagle Shadow Campground in Hyder, AK
Pros
I love that Park is easy to set up, easy to use, and best of all- FREE!
Cons
There is nothing about Park that I dislike.
AL
Alicia L.
Owner
Recreational Facilities and Services
Used the software for: 1-2 years
"If you are on the fence of joining the Park family, Just do it!"
January 10, 2024
5.0
10/10, It all comes from the backend support that makes the product and the experience.
Pros
I appreciate the support end of the product, I am able to be in contact with one of the founders of the program and to me that makes a huge impact.
Cons
I have found a few quirks to the system, but upon mentioning them to the support team they have been either rectified or fixed in an update to the system.
RP
Rebecca P.
Administration Assistant
Leisure, Travel & Tourism
Used the software for: Less than 6 months
"So Happy with Park! Thank you [sensitive content hidden] and team!!"
August 28, 2023
5.0
The Park team is amazing! From the introduction video that I could share with decision makers to the tweaking of our facility map, each step of the way was pleasant! It took some time to work through the questions from my decision makers but [sensitive content hidden] was so patient and took time to answer each question.
Pros
It was so easy to set up! [sensitive content hidden] and his team were very intuitive to our needs and made the implementation a breeze!
Cons
Wow, not leasts from me! I am totally satisfied with this interface.
VC
Vicki C.
Manager
Leisure, Travel & Tourism
Used the software for: 2+ years
"Park Review"
January 4, 2024
5.0
I can not say enough GOOD about Park! Finding this program was actually the BEST thing that's happened to our business!
Pros
Park has taken our business to the NEXT level. Extremely professional and any time we have an issue (VERY rare) the support is super responsive !!!
Cons
I honestly cant come up with anything negative.
BG
Beau G.
Manager
Consumer Services
Used the software for: Less than 6 months
"VernalRVResort Uses Park!"
April 3, 2023
5.0
We love and highly recommend Park to any business that could benefit from all the perks and extras associated. For us the cost being passed on to the customer was the biggest selling point as we don't have the added pressure of finding another avenue to return our losses from other similar products.
Pros
The one on one relationship helped create trust between us and Park. Using park has enabled our customers and our business to save time and easily create, cancel, and refund bookings.
Cons
The inability to view an entire month's availability and bookings on the calendar.
DC
Debby C.
Owner
Recreational Facilities and Services
Used the software for: I used a free trial
"ADGonenutsRVPark"
January 25, 2025
5.0
Excellent training by [sensitive content hidden]! She was very patient working with us old people learning computers. My husband did all the entries and he never helps, that tells you how easy and fun it is.
Pros
Easy to understand and use! Liked how easy it was to fix mistakes.
Cons
Learning a new way to do things in the computer.
JP
Josh P.
Campground Manager
Recreational Facilities and Services
Used the software for: Less than 6 months
"Effortless Reservations and Happy Campers - Thanks to Park!"
June 11, 2025
5.0
We are a smaller campground. [sensitive content hidden] and the entire staff at Park has made us feel like we were just as important, and valuable to them as any other campground out there. Park prides themselves in Customer Service, and they go above and beyond to make you feel valued. I would recommend Park to any campground, no matter your size. They are an absolute joy to work with. From the beginning, through maintenance, to on boarding, to training, to after launch resources and continued customer service.
Pros
Customer service! A+, [sensitive content hidden] was my connection with Park. She was well organized, planned, and very thorough. She made on boarding the most easy experience. Her explanation of how everything worked prepared us to launch immediately!
Cons
We have absolutely nothing "negative" to say about Park. From punctuality, quick rapid email responses, IT, everyone has been absolutely remarkable and a pleasure to work with.
MH
Malcom H.
Owner - Sr Designer
Design
Used the software for: Less than 6 months
"From Frustration to Flawless: Our Journey with Park"
July 18, 2025
5.0
Finding PARK was a true relief. I took on this project to help the RV park implement an online booking solution, but after dealing with a few other companies, both the [sensitive content hidden] and I were beyond frustrated. Then we found PARK — and everything changed. The process was smooth, the support was outstanding, and we couldn’t be happier with the results.
Pros
What we loved most about Park was how effortless the entire process felt. Their team are true experts — it’s clear they’ve seen just about everything. We were especially impressed with how smooth the installation and training went. Our staff quickly got up to speed with the software, and we couldn’t be more pleased with the experience.
Cons
We honestly couldn’t find a single thing we didn’t like about PARK. From the initial setup to ongoing support, everything exceeded our expectations. It’s rare to find software this solid and reliable.
TS
Teresa S.
Marketing & Promotions
Hospitality
Used the software for: 1-2 years
"Park fills your park!"
April 3, 2023
5.0
Great business! The owners care about their customers and their customer’s customer! They are willing to make their program the best experience for everyone involved in the booking process.
Pros
Free to the business. Easy to use. Anyone can use this system!
Cons
Fairly new to the market and can be confusing for non technical people to understand. But, the guys are so helpful and it make it easy for even the most inexperienced computer user!
JT
Jenny T.
Owner
Recreational Facilities and Services
Used the software for: 1-2 years
"Best Campground Booking Site EVER!"
November 2, 2024
5.0
live been online for 2 days, live been able to upload all my guest. unlike other reservation systems these guys had all my sites in order and even updated my map for me. This saved me so much time.
Pros
Can't say enough about Joshua, he has been over the top professional and helpful. Any questions I've had he's instantly responded and helped me. So nice to work with someone down to earth.
Cons
So far nothing. Everything has been fabulous. Customer Service and Support is top notch. Keep up the good work.
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